Privacy Policy

Website Privacy Policy

Introduction

In the following we inform you about the processing of personal data when using

our website faller -audio.com
our social media profiles.

Personal data is all data that can be related to a specific natural person, such as their name or IP address.

contact information

The controller pursuant to Art. 4 (7) of the EU General Data Protection Regulation (GDPR) is sonoro GmbH, Hammer Landstraße 45, Neuss, Germany, email:sonoro. We are legally represented by Marcell Faller.

Our data protection officer can be contacted via heyData GmbH, Schützenstraße 5, 10117 Berlin, Germany, www.heydata.eu, email: datenschutz@heydata.eu.

Scope of data processing, processing purposes, and legal bases

The scope of data processing, processing purposes, and legal bases are explained in detail below. The following generally serve as legal bases for data processing:

6 para. 1 sentence 1 lit. a GDPR serves as the legal basis for processing operations for which we obtain consent.
6 (1) (b) GDPR is the legal basis if the processing of personal data is necessary for the performance of a contract, e.g. if a website visitor purchases a product from us or we perform a service for them. This legal basis also applies to processing that is necessary for pre-contractual measures, such as inquiries about our products or services.
Section 6 (1) sentence 1 lit. c GDPR applies if we fulfill a legal obligation by processing personal data, as may be the case in tax law, for example.
Article 6(1)(f) GDPR serves as the legal basis if we can invoke legitimate interests for the processing of personal data, e.g. for cookies that are necessary for the technical operation of our website.

Data processing outside the EEA

To the extent that we transmit data to service providers or other third parties outside the EEA, adequacy decisions of the EU Commission pursuant to Art. 45 Para. 3 GDPR guarantee the security of the data during transmission, where these exist, as is the case, for example, for Great Britain, Canada and Israel.

When data is transferred to service providers in the USA, the legal basis for the data transfer is an adequacy decision of the EU Commission if the service provider has also been certified under the EU US Data Privacy Framework.

In other cases (e.g., if no adequacy decision exists), the legal basis for data transfer is usually, unless we indicate otherwise, standard contractual clauses. These are a set of rules adopted by the EU Commission and part of the contract with the respective third party. According to Art. 46 (2) (b) GDPR, they guarantee the security of data transfer. Many providers have provided contractual guarantees that go beyond the standard contractual clauses and protect the data beyond the standard contractual clauses. These include, for example, guarantees regarding data encryption or regarding the third party's obligation to notify data subjects if law enforcement authorities wish to access data.

storage period

Unless expressly stated in this privacy policy, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and there are no statutory retention periods that prevent deletion. If the data is not deleted because it is required for other legally permissible purposes, its processing will be restricted, i.e., the data will be blocked and not processed for other purposes. This applies, for example, to data that we are required to retain for commercial or tax law reasons.

Rights of those affected

Data subjects have the following rights with regard to their personal data:

Right to information,
Right to rectification or erasure,
Right to restriction of processing,
Right to object to processing,
Right to data portability,
Right to withdraw consent at any time.

Data subjects also have the right to complain to a data protection supervisory authority about the processing of their personal data. Contact details of the data protection supervisory authorities can be found at https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html.

Obligation to provide data

Within the scope of a business relationship or other relationship, customers, interested parties, or third parties must only provide us with the personal data that is necessary for establishing, conducting, and terminating the business relationship or other relationship, or that we are legally obligated to collect. Without this data, we will generally have to refuse to conclude a contract or provide a service, or we will no longer be able to fulfill an existing contract or other relationship.

Mandatory information is marked as such.

No automatic decision-making in individual cases

As a general rule, we do not use fully automated decision-making pursuant to Article 22 GDPR to establish and conduct a business or other relationship. Should we use these procedures in individual cases, we will inform you separately if required by law.

contact

When you contact us, e.g., by email or telephone, the data you provide (e.g., names and email addresses) will be stored by us to answer your questions. The legal basis for this processing is our legitimate interest (Art. 6 (1) (f) GDPR) in answering inquiries addressed to us. We delete the data collected in this context once storage is no longer required, or restrict processing if statutory retention periods apply.

competitions

We occasionally offer competitions via our website or through other means. We process the data requested in these competitions to determine and notify the winners. We then delete the data. We may also offer competitions only to existing customers. In this case, we only process the name to determine the winners and the contact details to notify the winners. It is our legitimate interest to offer competitions to acquire customers or to interact with our existing customers. The legal basis for data processing is Art. 6 (1) (f) GDPR.

customer surveys

From time to time, we conduct customer surveys to better understand our customers and their needs. We collect the requested data in each case. It is our legitimate interest to get to know our customers and their needs better, so the legal basis for the associated data processing is Art. 6 (1) (f) GDPR. We delete the data once the survey results have been evaluated.

We reserve the right to inform customers who have already used our services or purchased goods from us about our offers from time to time by email or other means, unless they have objected. The legal basis for this data processing is Art. 6 (1) (f) GDPR. Our legitimate interest lies in direct advertising (Recital 47 GDPR). Customers can object to the use of their email address for advertising purposes at any time at no additional cost, for example, via the link at the end of each email or by emailing us at the email address stated above.

Interested parties have the option of subscribing to a free newsletter. We process the data provided during registration solely for sending the newsletter. Registration takes place by selecting the corresponding box on our website, by checking the corresponding box in a paper document, or by another clear action, whereby interested parties declare their consent to the processing of their data. The legal basis is Art. 6 (1) (a) GDPR. Consent can be revoked at any time, e.g., by clicking the corresponding link in the newsletter or by sending a note to the email address provided above. The processing of data up to the point of revocation remains lawful, even in the event of revocation.

Based on the consent of the recipients (Art. 6 para. 1 sentence 1 lit. a GDPR), we also measure the open and click rates of our newsletters to understand which content is relevant to our recipients.

We send newsletters using the Omnisend tool from the provider UAB Omnisend, Verkių g. 25C-1, LT-08223 Vilnius, Lithuania. The provider processes content, usage, meta/communication data, and contact data in the EU. Further information is available in the provider's privacy policy at https://www.omnisend.com/privacy/.

Data processing on our website

Note for website visitors from Germany

Our website stores information on the end device of website visitors (e.g., cookies) or accesses information already stored on the end device (e.g., IP addresses). The details of this information can be found in the following sections.

This storage and access is based on the following provisions:

To the extent that this storage or access is absolutely necessary for us to provide the service expressly requested by website visitors on our website (e.g. to implement a chatbot used by the website visitor or to ensure the IT security of our website), it is carried out on the basis of Section 25 Paragraph 2 No. 2 of the Telecommunications Digital Services Data Protection Act (TDDDG).
Furthermore, this storage or access is based on the consent of the website visitors (Section 25 (1) TDDDG).

The subsequent data processing is carried out in accordance with the following sections and on the basis of the provisions of the GDPR.

Informational use of the website

When using the website for informational purposes, i.e. when visitors to the site do not send us any information separately, we collect the personal data that the browser transmits to our server in order to ensure the stability and security of our website. This is in our legitimate interest, so the legal basis is Art. 6 (1) (f) GDPR.

These data are:

IP address
Date and time of the request
Time zone difference to Greenwich Mean Time (GMT)
Content of the request (specific page)
Access status/HTTP status code
amount of data transferred
Website from which the request comes
Browser
Operating system and its interface
Language and version of the browser software.

This data is also stored in log files. It is deleted when its storage is no longer required, at the latest after 14 days.

Web hosting and website provision

Our website is hosted by DigitalOcean, a provider of Digitalocean LLC, 101 Avenue of the Americas, 10th Floor, New York, NY 10013, USA. The provider processes the personal data transmitted via the website, e.g., content, usage, meta/communication data, or contact data, in the EU. Further information can be found in the provider's privacy policy at https://www.digitalocean.com/legal/privacy-policy.

It is our legitimate interest to provide a website, so the legal basis for the data processing described is Art. 6 (1) (f) GDPR.

Contact form

When you contact us via the contact form on our website, we store the data requested there and the content of the message. The legal basis for processing is our legitimate interest in responding to inquiries addressed to us. The legal basis for processing is therefore Art. 6 (1) (f) GDPR. We delete the data collected in this context once storage is no longer necessary, or restrict processing if there are legal retention obligations.

job advertisements

We publish job advertisements on our website, on pages linked to our website, or on third-party websites. The data provided in the application is processed for the purpose of carrying out the application process. Insofar as this data is necessary for our decision to establish an employment relationship, the legal basis is Art. 88 (1) GDPR in conjunction with § 26 (1) BDSG. We have marked the data required to carry out the application process accordingly or point it out. If applicants do not provide this data, we cannot process the application. Further data is voluntary and not required for an application. If applicants provide further information, the basis for this is their consent (Art. 6 (1) (a) GDPR).

We ask applicants to refrain from including information about political opinions, religious beliefs, and similar sensitive data in their resumes and cover letters. This information is not required for an application. If applicants nevertheless provide such information, we cannot prevent it from being processed as part of the processing of the resume or cover letter. Its processing is then also based on the consent of the applicants (Art. 9 (2) (a) GDPR).

Finally, we process applicants' data for further application procedures if they have given us their consent to do so. In this case, the legal basis is Art. 6 (1) (a) GDPR.

We pass on applicants' data to the responsible employees in the human resources department, to our contract processors in the recruiting department and to the other employees involved in the application process.

If we enter into an employment relationship with the applicant following the application process, we will only delete the data after the employment relationship has ended. Otherwise, we will delete the data no later than six months after rejecting an applicant.

If applicants have given us their consent to use their data for further application procedures, we will only delete their data one year after receiving the application.

reviews

Visitors to our website can leave reviews for our products, services, or our company in general. For this purpose, we process metadata or communication data in addition to the data entered. We have a legitimate interest in receiving feedback from visitors about our offerings. Therefore, the legal basis for data processing is Art. 6 (1) (f) GDPR. If we use a third-party tool for the agreement, the information can be found under "Third-party providers."

Supply of goods

We offer goods through our website. When placing an order, we process the following data:

Email
• Name
• Address
• Phone number

The data is processed to fulfill the contract concluded with the respective website visitor (Art. 6 Para. 1 S. 1 lit. b GDPR).

We will pass on the above-mentioned data to the following service providers if this is necessary for the purpose of processing your order:

pfenning solutions GmbH, Walter-Gropius-Str. 19c, 50126, Bergheim, Germany

The legal basis for the processing is Art. 6 (1) (b) GDPR, as it is necessary for the performance of the contract.

payment service provider

To process payments, we use payment processors who are themselves responsible for data protection within the meaning of Art. 4 No. 7 GDPR. To the extent that these processors receive data and payment details entered by us during the ordering process, we thereby fulfill the contract concluded with our customers (Art. 6 (1) (b) GDPR).

These payment service providers are:

Amazon Payments Europe sca, Luxembourg
American Express Europe SA
Apple Inc., USA (for Apple Pay)
Google Ireland Limited, Ireland (for Google Pay)
Klarna Bank AB (publ), Sweden (for "Klarna on account")
Klarna Bank AB (publ), Sweden (for "Klarna Sofort")
Mollie BV, Netherlands
PayPal (Europe) S.à rl et Cie, SCA, Luxembourg
Visa Europe Services Inc., United Kingdom
Amazon Pay

Technically necessary cookies

Our website uses cookies. Cookies are small text files that are stored in the web browser on the end device of a website visitor. Cookies help to make the website more user-friendly, effective, and secure. Insofar as these cookies are necessary for the operation of our website or its functions (hereinafter "technically necessary cookies"), the legal basis for the associated data processing is Art. 6 (1) (f) GDPR. We have a legitimate interest in providing customers and other site visitors with a functional website. We use technically necessary cookies for the following specific purposes:

Cookies that store the shopping cart
Cookies that accept language settings
Cookies that payment providers set for payment processing and do not analyze user behavior

third-party provider

Hotjar

We use Hotjar for analysis. The provider is Hotjar Ltd., Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian's, STJ 3141, Malta. The provider processes usage data (e.g., visited web pages, interest in content, access times), meta/communication data (e.g., device information, IP addresses) in the EU.

The legal basis for processing is Art. 6 (1) (a) GDPR. Processing is based on consent. Data subjects can revoke their consent at any time, for example, by contacting us using the contact details provided in our privacy policy. The revocation does not affect the legality of the processing up to the time of revocation.

The data will be deleted when the purpose for which it was collected no longer applies and there is no obligation to retain it. Further information can be found in the provider's privacy policy at https://www.hotjar.com/legal/policies/privacy/.

Usercentrics

We use Usercentrics to manage consent. The provider is Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich. The provider processes meta/communication data (e.g., device information, IP addresses) in the EU.

The legal basis for processing is Art. 6 (1) (f) GDPR. We have a legitimate interest in easily managing website visitors' consent to cookies.

Trustpilot

We use Trustpilot for customer reviews. The provider is Trustpilot A/S, Pilestraede 58, 5th floor, DK-1112 Copenhagen K, Denmark. The provider processes usage data (e.g., websites visited, interest in content, access times), meta/communication data (e.g., device information, IP addresses) in the EU.

The legal basis for processing is Art. 6 (1) (f) GDPR. We have a legitimate interest in receiving feedback on our services through reviews from our customers.

Weglot

We use Weglot for translations. The provider is Weglot, 138 rue Pierre Joigneaux in Bois-Colombes (92270), France. The provider processes meta/communication data (e.g., device information, IP addresses) in the EU.

Cookiebot

We use Cookiebot to manage consent. The provider is Usercentrics A/S, Havnegade 39, DK-1058, Copenhagen. The provider processes meta/communication data (e.g., device information, IP addresses) in the EU.

The legal basis for processing is Art. 6 (1) (f) GDPR. We have a legitimate interest in easily managing website visitors' consent to cookies.

Zendesk

We use Zendesk for live chat. The provider is Zendesk, Inc., 1019 Market St., San Francisco, CA 94103, USA. The provider processes content data (e.g., entries in online forms), contact data (e.g., email addresses, telephone numbers), meta/communication data (e.g., device information, IP addresses), and master data (e.g., names, addresses) in the EU.

Mouseflow

We use Mouseflow for analysis. The provider is Mouseflow, ApSFlaesketorvet 68, 1711 Copenhagen V, Denmark. The provider processes usage data (e.g., visited web pages, interest in content, access times), meta/communication data (e.g., device information, IP addresses), and contact data (e.g., email addresses, telephone numbers) in the EU.

Elfsight

We use Elfsight to integrate widgets. The provider is Elfsight, LLC, 0015, Armenia, Yerevan, Paronyana str., 19/3, 201. The provider processes usage data (e.g., websites visited, interest in content, access times), meta/communication data (e.g., device information, IP addresses) in the EU.

WP rocket

We use WP Rocket for website performance. The provider is SAS WP MEDIA, 4 rue de la République, 69001 Lyon, France. The provider processes meta/communication data (e.g., device information, IP addresses) in the EU.

The legal basis for processing is Art. 6 (1) (f) GDPR. We have a legitimate interest in shortening the loading time on our website.

Zendesk

We use Zendesk for questionnaires and forms. The provider is Zendesk, Inc., 1019 Market St., San Francisco, CA 94103, USA. The provider processes content data (e.g., entries in online forms), meta/communication data (e.g., device information, IP addresses), and contact data (e.g., email addresses, telephone numbers) in the EU.

The legal basis for processing is Art. 6 (1) (f) GDPR. We have a legitimate interest in creating forms in a simple way.

staple

We use Stape for data analysis. The provider is Stape Europe OÜ, Harju maakond, Tallinn, Lasnamäe linnaosa, Sepapaja tn 6, 15551, Estonia. The provider processes usage data (e.g., visited web pages, interest in content, access times), meta/communication data (e.g., device information, IP addresses) in the EU.

Microsoft Dynamics 365

We use Microsoft Dynamics 365 to manage customer relationships. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland. The provider processes contract data (e.g., subject matter of the contract, term), contact data (e.g., email addresses, telephone numbers), master data (e.g., names, addresses), meta/communication data (e.g., device information, IP addresses) in the EU.

The legal basis for processing is Art. 6 (1) (f) GDPR. We have a legitimate interest in managing our customer data in a simple way.

The data will be deleted when the purpose for which it was collected no longer applies and there are no retention obligations to the contrary. Further information can be found in the provider's privacy policy at https://privacy.microsoft.com/de-de/privacystatement?culture=de-de&country=DE.

tableau

We use Tableau for analysis. The provider is Salesforce, Inc., Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, USA. The provider processes usage data (e.g., visited web pages, interest in content, access times), meta/communication data (e.g., device information, IP addresses) in the EU.

Google Analytics

We use Google Analytics for analysis. The provider is Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. The provider processes usage data (e.g., visited web pages, interest in content, access times), meta/communication data (e.g., device information, IP addresses) in the USA.
The legal basis for processing is Art. 6 (1) (a) GDPR. Processing is based on consent. Data subjects can revoke their consent at any time by contacting us, e.g., using the contact details provided in our privacy policy. Revocation does not affect the lawfulness of processing until revocation.

The transfer of personal data to a country outside the EEA is based on the adequacy decision. The security of the data transferred to the third country (i.e., a country outside the EEA) is guaranteed because the EU Commission has decided, within the framework of an adequacy decision pursuant to Art. 45 (3) GDPR, that the third country offers an adequate level of protection.

The data will be deleted once the purpose for which it was collected no longer applies and there is no obligation to retain it. Further information is available in the provider's privacy policy at https://business.safety.google/privacy/.

Google Tag Manager

We use Google Tag Manager for advertising and analysis. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The provider processes usage data (e.g., websites visited, interest in content, access times) in the USA.
The legal basis for processing is Art. 6 (1) (a) GDPR. Processing is based on consent. Data subjects can revoke their consent at any time by contacting us, e.g., using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until revocation.

We delete the data when the purpose for which it was collected no longer applies. Further information is available in the provider's privacy policy at https://business.safety.google/privacy/.

Meta Pixel

We use Meta Pixel for analysis. The provider is Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. The provider processes usage data (e.g., visited websites, interest in content, access times) in the USA.
The legal basis for processing is Art. 6 (1) (a) GDPR. Processing is based on consent. Data subjects can revoke their consent at any time by contacting us, e.g., using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until revocation.

YouTube videos

We use YouTube videos for videos on the website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The provider processes meta/communication data (e.g., device information, IP addresses), usage data (e.g., websites visited, interest in content, access times) in the USA.
The legal basis for processing is Art. 6 (1) (a) GDPR. Processing is based on consent. Data subjects can revoke their consent at any time by contacting us, e.g., using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until revocation.

The transfer of personal data to a country outside the EEA is based on consent.

Further information can be found in the provider’s privacy policy at https://policies.google.com/privacy.

Zapier

We use Zapier for automation between applications. The provider is Zapier, Inc., 548 Market St. #62411, San Francisco, CA 94104-5401, USA. The provider processes usage data (e.g., websites visited, interest in content, access times), meta/communication data (e.g., device information, IP addresses) in the USA.
The legal basis for processing is Art. 6 (1) (f) GDPR. We have a legitimate interest in easily connecting the applications in our company and thus optimizing the way we work.

We delete the data when the purpose for which it was collected no longer applies. Further information can be found in the provider's privacy policy at https://zapier.com/privacy.

Google Marketing Platform

We use Google Marketing Platform for advertising and analysis. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The provider processes usage data (e.g., websites visited, interest in content, access times), meta/communication data (e.g., device information, IP addresses) in the USA.
The legal basis for processing is Art. 6 (1) (a) GDPR. Processing is based on consent. Data subjects can revoke their consent at any time by contacting us, e.g., using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until revocation.

We delete the data when the purpose for which it was collected no longer applies. Further information is available in the provider's privacy policy at https://business.safety.google/privacy/.

Google Maps

We use Google Maps for maps on our website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Dublin, Ireland. The provider processes usage data (e.g., visited web pages, interest in content, access times), meta/communication data (e.g., device information, IP addresses), and location data in the USA.
The legal basis for processing is Art. 6 (1) (a) GDPR. Processing is based on consent. Data subjects can revoke their consent at any time by contacting us, e.g., using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until revocation.

We delete the data when the purpose for which it was collected no longer applies. Further information is available in the provider's privacy policy at https://business.safety.google/privacy/.

Taboola

We use Taboola for conversion tracking. The provider is Taboola, Inc., 16 Madison Square West, 7th fl., New York, NY, 10010, USA. The provider processes usage data (e.g., websites visited, interest in content, access times), meta/communication data (e.g., device information, IP addresses) in the USA.
The legal basis for processing is Art. 6 (1) (a) GDPR. Processing is based on consent. Data subjects can revoke their consent at any time by contacting us, e.g., using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until revocation.

The transfer of personal data to a country outside the EEA is based on standard contractual clauses. The security of data transferred to the third country (i.e., a country outside the EEA) is guaranteed by standard data protection clauses (Article 46 (2) (c) GDPR) issued in accordance with the review procedure pursuant to Article 93 (2) GDPR, which we have agreed with the provider.

Data collected directly for the purpose of advertising will be deleted no later than thirteen months after the site visitor's last interaction with the services. Further information can be found in the provider's privacy policy at https://www.taboola.com/de/policies/datenschutzerklaerung.

Facebook Conversion API

We use Facebook Conversion API for analysis. The provider is Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. The provider processes usage data (e.g., websites visited, interest in content, access times), meta/communication data (e.g., device information, IP addresses) in the USA.
The legal basis for processing is Art. 6 (1) (a) GDPR. Processing is based on consent. Data subjects can revoke their consent at any time by contacting us, e.g., using the contact details provided in our privacy policy. Revocation does not affect the lawfulness of processing until revocation.

Microsoft Advertising (Bing Ads)

We use Microsoft Advertising (Bing Ads) for conversion tracking and analysis. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland. The provider processes usage data (e.g., websites visited, interest in content, access times), meta/communication data (e.g., device information, IP addresses) in the USA.
The legal basis for processing is Art. 6 (1) (a) GDPR. Processing is based on consent. Data subjects can revoke their consent at any time by contacting us, e.g., using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until revocation.

VWO

We use VWO for analysis. The provider is Wingify Software Private Limited, 1104, 11th Floor, KLJ Tower North B-5, Netaji Subhash Place, Pitampura, Delhi - 110034, India. The provider processes usage data (e.g., websites visited, interest in content, access times), meta/communication data (e.g., device information, IP addresses) in the USA.
The legal basis for the processing is Art. 6 (1) (f) GDPR. We have a legitimate interest in appropriately monitoring the performance of our applications.

Google Merchant Center

We use Google Merchant Center to maintain an online store. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The provider processes meta/communication data (e.g., device information, IP addresses) in the USA.
The legal basis for processing is Art. 6 (1) (a) GDPR. Processing is based on consent. Data subjects can revoke their consent at any time by contacting us, e.g., using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until the revocation.

Google Ads

We use Google Ads for advertising. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The provider processes usage data (e.g., websites visited, interest in content, access times), meta/communication data (e.g., device information, IP addresses) in the USA.
The legal basis for processing is Art. 6 (1) (a) GDPR. Processing is based on consent. Data subjects can revoke their consent at any time by contacting us, e.g., using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until revocation.

We delete the data when the purpose for which it was collected no longer applies. Further information is available in the provider's privacy policy at https://business.safety.google/privacy/.

Meta Ads

We use Meta Ads for advertising. The provider is Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. The provider processes usage data (e.g., websites visited, interest in content, access times), meta/communication data (e.g., device information, IP addresses) in the USA.
The legal basis for processing is Art. 6 (1) (a) GDPR. Processing is based on consent. Data subjects can revoke their consent at any time by contacting us, e.g., using the contact details provided in our privacy policy. The revocation does not affect the lawfulness of the processing until the revocation.

We delete the data when the purpose for which it was collected no longer applies. Further information can be found in the provider's privacy policy at https://www.facebook.com/policy.php.

heyData

We have integrated a data protection seal on our website. The provider is heyData GmbH, Schützenstraße 5, 10117 Berlin, Germany. The provider processes meta/communication data (e.g., IP addresses) in the EU.

The legal basis for processing is Art. 6 (1) (f) GDPR. We have a legitimate interest in providing website visitors with confirmation of our data protection compliance. At the same time, the provider has a legitimate interest in ensuring that only customers with existing contracts use its seals, which is why a mere image copy of the certificate is not a viable alternative to confirmation.

The data is masked after collection to ensure that it is no longer personally identifiable. Further information can be found in the provider's privacy policy at https://heydata.eu/datenschutzerklaerung.

Data processing on social media platforms

We are represented on social media networks to present our organization and our services there. The operators of these networks regularly process their users' data for advertising purposes. Among other things, they create user profiles from their online behavior, which are used, for example, to show advertising on the network pages and elsewhere on the Internet that corresponds to the users' interests. For this purpose, the network operators store information on usage behavior in cookies on the user's computer. It cannot be ruled out that the operators will combine this information with other data. Further information and instructions on how users can object to processing by the website operators can be found in the privacy policies of the respective operators listed below. It is also possible that the operators or their servers are located in non-EU countries, meaning that they process data there. This can result in risks for users, e.g. because the enforcement of their rights is made more difficult or government agencies gain access to the data.

When network users contact us via our profiles, we process the data provided to us to answer their inquiries. This is our legitimate interest, so the legal basis is Art. 6 (1) (f) GDPR.

Facebook

We maintain a profile on Facebook. The operator is Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. The privacy policy is available here: https://www.facebook.com/policy.php. You can object to data processing via the settings for advertisements: https://www.facebook.com/settings?tab=ads.Based on an agreement with Facebook, we are jointly responsible for processing the data of visitors to our profile in accordance with Art. 26 GDPR. Facebook explains exactly which data is processed at https://www.facebook.com/legal/terms/information_about_page_insights_data. Data subjects can exercise their rights both against us and against Facebook. However, according to our agreement with Facebook, we are obliged to forward requests to Facebook. Data subjects will therefore receive a faster response if they contact Facebook directly.

Instagram

We maintain a profile on Instagram. The operator is Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. The privacy policy is available here: https://help.instagram.com/519522125107875.

YouTube

We maintain a profile on YouTube. The operator is Google Ireland Limited Gordon House, Barrow Street Dublin 4, Ireland. The privacy policy is available here: https://policies.google.com/privacy?hl=de.

We maintain a profile on LinkedIn. The operator is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. The privacy policy is available here: https://https://www.linkedin.com/legal/privacy-policy?_l=de_DE. You can object to data processing via the ad settings: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

Changes to this privacy policy

We reserve the right to change this privacy policy with future effect. An updated version will always be available here.

Questions and comments

If you have any questions or comments regarding this privacy policy, please contact us using the contact details provided above.

Privacy Policy

Introduction

contact information

Scope of data processing, processing purposes, and legal bases

Data processing outside the EEA

storage period

Rights of those affected

Obligation to provide data

No automatic decision-making in individual cases

contact

competitions

customer surveys

Newsletter

Data processing on our website

Note for website visitors from Germany

Informational use of the website

Web hosting and website provision

Contact form

job advertisements

reviews

Supply of goods

payment service provider

Technically necessary cookies

third-party provider

Hotjar

Usercentrics

Trustpilot

Weglot

Cookiebot

Zendesk

Mouseflow

Elfsight

WP rocket

Zendesk

staple

Microsoft Dynamics 365

tableau

Google Analytics

Google Tag Manager

Meta Pixel

YouTube videos

Zapier

Google Marketing Platform

Google Maps

Taboola

Facebook Conversion API

Microsoft Advertising (Bing Ads)

VWO

Google Merchant Center

Google Ads

Meta Ads

heyData

Data processing on social media platforms

Facebook

Instagram

YouTube

LinkedIn

Changes to this privacy policy

Questions and comments