Payment

All common payment methods are available to our customers:

• Prepayment or bank transfer
• Purchase on account via Klarna Bank AB
• 0% financing via Santander Bank
• Pay immediately via Klarna Bank AB
• Credit card (VISA, Eurocard (Mastercard) or American Express)
• PayPal

Orders via our online shop cannot currently be paid cash on delivery. A complete overview of the payment conditions you can find here.

You can conveniently order on account via our payment processor Klarna. When purchasing on account with Klarna, the goods only have to be paid for after receipt. The prerequisite is a corresponding credit rating, which is checked by Klarna in advance. The payment period to our payment service provider Klarna is 14 days from the dispatch of the goods. The payment method "invoice" is only possible for orders within Germany. The invoice conditions you can find here.

The introduction of SEPA (Single Euro Payments Area) will create a uniform payments area within Europe. In Germany, SEPA replaces the account number and the bank code with the IBAN and BIC.

As an international, standardised bank account number, the IBAN replaces the existing national account numbers for bank transfers. The IBAN consists of a maximum of 34 digits. The 1st and 2nd digits indicate the country code, the 3rd and 4th digits the check digits and the following 30 digits contain account information.

The BIC is a unique international designation of a bank and replaces the previous bank sort code. Your IBAN and BIC can usually be found on your bank card. Otherwise, please contact your bank or look under: www.iban-rechner.de

In the faller audio online shop you can pay with credit cards from Visa, MasterCard and American Express.

For technical reasons, your credit card will be charged at the time you place your order in our online shop. Your associated account will be debited at the time agreed with your credit institution - typically once a month at the end of the month.

When paying with PayPal, you will be redirected to the PayPal website. There you initiate the payment via the account you have deposited. Your PayPal account will only be debited upon completion of the order process in our online shop.

Payment by credit card: At the moment of the order

Payment with PayPal: At the moment of the order

Payment on account: You will receive an invoice with the delivered goods, which must then be paid within the specified period to the bank account also specified.

0% financing via Santander

Pay for your order conveniently in 12 equal monthly instalments with 0% financing from our partner Santander. With the instalment loan from Santander Consumer Bank, you can finance your purchase at zero cost. The interest is paid by sonoro audio GmbH for you. The term is 12 months. You can find more information here.

Installment purchase via Klarna

With Klarna's financing service, you can pay for your purchase flexibly in monthly instalments of at least 1/24 of the total amount (but at least EUR 6.95) or under the conditions otherwise specified in the checkout. The instalment payment is due at the end of each month after Klarna sends you a monthly invoice. Further information on the instalment purchase including the General Terms and Conditions and the European standard information for consumer credit can be found here.

Recipient: sonoro audio GmbH
Institute: Volksbank Düsseldorf Neuss eG
IBAN: DE46301602130054215010
BIC: GENODED1DNE

Please use this bank account only for payments in advance.

Note: Orders which are processed via an external payment service provider (e.g. for orders on account or hire purchase) use their own bank details. Please refer to your order confirmation / invoice for these.

If you would like to redeem a voucher with your current order, you can enter the voucher code in the shopping basket below the order data by clicking on "I have a voucher". You will find the voucher code on your voucher.

Should the voucher cover the full amount of your purchase, please still select a payment method (PayPal, credit card or direct debit) so that the order process can be completed. Of course, your account will not be charged additionally.

If the voucher does not cover the full amount, the remaining amount will be debited via your chosen payment method.

There are two types of vouchers: purchase or value vouchers and promotional vouchers.

Purchase/value vouchers can be purchased in different amounts and then have an equivalent value in the amount of the value level. At the moment, only one of these vouchers can be redeemed per order process. The order value should at least correspond to the voucher value. To redeem the voucher, enter the voucher code in the field provided when placing your order. You will find the field under the summary of your order when selecting the payment methods.

Special offer vouchers are issued or given away by faller audio for special offers. You cannot buy them, they have no actual equivalent value, but only give a discount on an order (e.g. 5€ or 5%). Only one of these vouchers can be redeemed per order.

Unfortunately no. Your order is processed within seconds, as we work with a professional logistics company that starts your packing and delivery process immediately. Likewise, payment is an automatic process. A subsequent deduction of the voucher is not possible.

There are two types of vouchers: purchase or value vouchers and promotional vouchers.

Purchase/value vouchers can be purchased in various amounts and then have an equivalent value in the amount of the purchase price. For orders with these vouchers, if you return them, the amount will be refunded to you via the payment method selected when placing the order.

Special offer vouchers are issued or given away by faller audio for special offers. You cannot buy them, they have no actual equivalent value, but only give a discount on an order (e.g. 5€ or 5%). Only one of these vouchers can be redeemed per order. When ordering with these vouchers, the voucher code expires with the order. It can also no longer be used after a return.