Welcome to faller audio Service

WE WANT YOU TO BE COMPLETELY SATISFIED

HERE YOU WILL FIND USEFUL TIPS, TRICKS, ANSWERS TO COMMON QUESTIONS - AND HELP!

We are the official faller audio online shop of sonoro audio GmbH. Here you will find all products of the faller brand and get answers to your questions about our online shop as well as technical support for your OSKAR.

Our faller audio support area

Our aim is to provide you with the best possible support so that you are completely satisfied with your products from faller audio.

+49 (0) 21 31 / 88 34 141

Service hours are Monday through Friday, 10:00 a.m. to 5:00 p.m.

Technical assistance

Here you will find support for questions relating to your sonoro .

Go to the Help Center

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General inquiry

Do you have a general inquiry?
Simply send us a message.

General inquiry

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Returns/Cancellation

Would you like to return a device? Click on the link to go directly to the relevant form.

Returns

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Complaints/Repairs

Is your device experiencing a fault that is covered by the warranty? Simply submit your request using the form below.

Complaints

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OSKAR

Do you need a new battery and want to replace it yourself? The following link will take you directly to the relevant instructions for replacing the battery.

About the battery

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